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CUSTOMER SERVICE

SHIPPING

Do you ship internationally? 

Yes we ship worldwide!

 

How long does shipping take? 

Typically 5-10 business days from the time of purchase.

 

Will I be charged for taxes?

The Loud Factory does not charge taxes on any of it's transactions.

 
PAYMENT & WARRANTY

What forms of payments do you accept? 

We accept all major credit cards and PayPal.

 

What are your warranty terms & conditions?

Warranty varies per product but for the most part all of our Audio products come with a 2 year warranty that covers everything except accidental damage to your item.

RETURNS

What is your returns policy? 

30 Day returns are accepted on any DOA items.

 

Do you refund?

Refunds are only accepted on DOA items.

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